J Glass Design LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote, contact us, or use our glass installation services in Southwest Florida. By using our website or submitting your information, you agree to the practices described in this policy.
1. Introduction
This Privacy Policy applies to information collected through jglassdesignllc.com and related online forms, including our contact request wizard. It does not apply to third-party websites linked from our site. We may update this policy from time to time. The effective date at the top of this page indicates when the policy was last revised.
J Glass Design LLC is a family-owned glass installation company based at 625 SE 46th Ln, Cape Coral, FL 33904. We provide residential and commercial glass services across Southwest Florida, including shower doors, mirrors, glass railings, wine rooms, glass garage doors, and impact windows.
2. Information We Collect
We collect information you provide directly and information collected automatically when you use our website.
Information you provide may include:
Name, phone number, and email address
ZIP code, property type, and project details
Service preferences and timeline information submitted through our quote form
SMS consent preferences when you opt in to text messages
Communications you send us by phone, email, text, or social media
Information collected automatically may include:
IP address, browser type, device information, and operating system
Pages viewed, referring URLs, and general usage data
Cookies and similar technologies as described in Section 6
3. How We Use Your Information
We use personal information for legitimate business purposes, including to:
Respond to quote requests and schedule consultations or installations
Communicate about your project, appointments, estimates, and service updates
Send SMS messages when you have provided consent
Improve our website, marketing, and customer experience
Maintain records related to sales, service, and customer support
Comply with legal obligations and protect our rights
We do not sell your personal information.
4. SMS Text Message Program
If you opt in on our contact form or otherwise provide consent, we may send you SMS messages related to your inquiry, appointment scheduling, project updates, and customer service.
SMS Consent Disclosure: By checking the SMS consent box on our contact form, you consent to receive SMS messages from J Glass Design LLC at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.
Consent to receive SMS messages is not a condition of purchase. You may withdraw consent at any time by replying STOP to any message or contacting us using the information in Section 9.
We use your phone number and related message data only as needed to deliver the SMS program and maintain compliance records. Carriers are not liable for delayed or undelivered messages.
5. How We Share Information
We may share personal information with trusted service providers who help us operate our business, such as:
Customer relationship management (CRM) and form submission tools
SMS and email communication platforms
Website hosting, analytics, and security providers
Payment, scheduling, or project management tools when applicable
These providers may access information only to perform services on our behalf and are expected to protect it appropriately. We may also disclose information if required by law, to respond to legal process, to protect the rights and safety of J Glass Design LLC, our customers, or others, or in connection with a business transfer such as a merger or acquisition.
6. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, understand traffic patterns, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
We may use analytics tools to collect aggregated, non-identifying information about how visitors use our website. This helps us understand which pages are most useful and how users navigate our site.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information, subject to legal and business record requirements
Opt out of marketing communications
Withdraw SMS consent at any time by replying STOP
To exercise these rights, contact us using the details in Section 9. We may need to verify your identity before fulfilling certain requests.
8. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
9. Changes and Contact
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us:
